Privacy Policy

Last updated: March 2026

Youbeya LLC(“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

Information you provide directly

  • Name, email address, phone number (when contacting us via WhatsApp or our website form)
  • Business name and description when requesting services
  • Technical information related to your project or infrastructure requirements
  • Payment-related details (processed through our agreed payment methods)

Information collected automatically

  • IP address and browser type when you visit our website
  • Pages visited, time spent, and general usage data via server logs
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and maintain the services you have ordered
  • Communicate with you about your service, support requests, and billing
  • Send service-related notifications (e.g., renewal reminders, maintenance notices)
  • Improve our website and services based on aggregate usage data
  • Comply with legal obligations
  • Prevent abuse, fraud, and violations of our Terms of Service

We do not sell your personal information to third parties. We do not use your information for third-party advertising.

3. Legal Basis for Processing (for EEA/UK users)

Where applicable, we process your data under the following legal bases:

  • Contract performance: To deliver the services you have purchased
  • Legitimate interests: To improve our services and ensure security
  • Legal obligation: To comply with applicable laws
  • Consent: Where you have given us explicit consent (e.g., marketing)

4. Information Sharing

We may share your information with:

  • Service providers: Third-party tools and infrastructure providers that help us deliver our services (e.g., server infrastructure, payment processors). These providers are bound by confidentiality agreements.
  • Legal authorities: When required by law, court order, or governmental authority.

We never sell or rent your personal data to third parties for their own marketing use.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing active services, maintaining accounting records, and complying with our legal obligations. When your data is no longer needed, we securely delete or anonymize it.

Typical retention periods:

  • Active customer data: For the duration of the service relationship
  • Billing records: Up to 7 years (for tax/accounting compliance)
  • Support communications: Up to 3 years

6. Cookies

Our website may use cookies for:

  • Essential functionality (e.g., language preference storage)
  • Analytics to understand how visitors use our site

You can disable cookies through your browser settings. Disabling essential cookies may impact your experience on this website.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, modification, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security reviews.
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to certain processing activities
  • Data portability (receive your data in a structured, machine-readable format)
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at support@youbeya.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

For questions, concerns, or to exercise your rights, please contact us:
Youbeya LLC
Email: support@youbeya.com
WhatsApp: +1 307 459 1351
Address: 30 N Gould St Ste N, Sheridan, WY 82801